Hi there, I visited Espresso Planet for the first time today. I work in the area and Googled where I could buy a French press and your store came up.
I have to say, the person that helped me was extremely nice and knowledgeable. I really felt like he went out of his way to help and he made it a nice experience.
I didn't spend much, but after getting back to my office with some freshly ground beans, I had a lot of people asking where I got them and I passed on the great experience I had. I hope they get a chance to stop by your store too.
A satisfied customer.
Scott
Hi Crystal
Thanks for the email and nice to learn the shipping costs have been reduced.
I hope Supramatic appreciates what extraordinary ambassadors you and Theresa are for the company. Your level of service is not common anymore, in this technological age, when we usually end up talking to automated voices. If you had the time to give me the name of the head of Supramatic I'd like to pass on my appreciation to him or her as well. Thanks again for your help Crystal.
Select your grinder carefully! For espresso, the grinder is at least as important as the espresso machine itself. To make the perfect shot of espresso, a grinder with a large adjustment range is important. Lower cost grinders generally produce dust particles that can negatively influence extraction. Selecting a grinder to make regular coffee is easier as generally a coarser setting is acceptable.
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