Ordered parts in error. They were able to stop the order and instantly credited my account.
Placed a second order but parts did not solve the problem. They took the parts back and issued a credit immediately. I have rarely seen a company so dedicated to customer satisfaction in such an expediant manner.
Top marks in all. categories!!
They make it easy to do business with them.
Ron Le Couteur
I was so impressed with Espresso Planet when I went for the first time today. My Breville espresso machine would not build pressure. I thought the pump was broken. Much to my surprise I was told it was probably the grind of my coffee. Sure enough it was. They were so helpful I’m thrilled to have my machine working again. The store is wonderful. There are countless choices of coffee machines, accessories and coffees. This is a great place to find a unique gift for a coffee lover. I will definitely be back.
Espresso Machines and Coffee Makers Cleaning Products and Supplies to clean Jura Espresso Machines and Coffee Makers. Use cleaning tabs to clean the coffee section and the claris water filters to protect the machine from scale build up. Read the Jura cleaning instructions in the user manual carefully.
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