If I was a Barista pulling shots all day, I would definitely prefer this RW shot glass because of the ergonomic handle and live with the dribbling. Feels good and pours naturally from the hand. If you don't like dribbling all over the counter (I put a plate underneath), the Barista Basic dribbles minimally but the handle is smaller and not as ergonomic even with 3 spouts. Overall, I'd recommend the RW over the BB given the same price.
Just a shout out to customer service for excellent communication and response. There was a minor mix up but was handle promptly and professionally to everyone's satisfaction. CS 5 stars Bravo.
We had pre-ordered our Philips 3200 LatteGo because it was temporarily back-ordered everywhere. Daniel promptly informed us when it arrived back in stock. We are absolutely thrilled with it! Thank you Anthony and Daniel for your excellent service. We look forward to a long and productive association with Espresso Planet.
P.S. Really enjoying our first bag of your fresh roasted coffee beans!
Joyce Bednarz
Sam,
Just a note to record my appreciation of outstanding service in respect of a relatively minor purchase (Espro Toroid v2 frothing pitcher). My questions were responded to in a timely, courteous and informative manner to facilitate my decision (and the order was processed promptly).
Thank you. I will have no hesitation in purchasing from you again, and I can recommend your firm to everyone.
Peter M
Urnex Brands, Inc: Specialty Cleaning Products for Coffee and Espresso
Equipment Since 1936. Use some of the top Cleaners such as Cleancaf,
Cafiza, Grindz, Dezcal, Clearly Coffee to descale and clean your
espresso machine, coffee maker and grinder.
At
Urnex, we work to deliver the safest and most environmentally responsible and
effective products possible. Recently, we have increased the number of products
in our portfolio that carry the approval of the Organic Materials Review
Institute (OMRI). Today, we have more than 10 OMRI Listed® products. OMRI is an
independent organization that conducts a rigorous review to verify that all
ingredients used in our products comply with the standards of the US Department
of Agriculture National Organics Program. We are proud to be the industry leader
in having the most organic and NSF certifications!
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