I placed an order and when reviewing my receipt I discovered I had made an error and ordered a similar but different item than I was intending to purchase. I contacted Espresso Planet and advised them of my mistake. I was fully expecting to have to cancel and reorder. Instead, I was very pleasantly surprised when a rep replied that the exchange was taken care of and that the proper coffee maker was on its way. I am very impressed with the level and competence of their customer service, making transactions simple and solving problems big and small is what service should be but rarely is. Thank you Espresso Planet.
Gavin B.
I have been purchasing products from you for the past 3yrs, every time you exceed my expectations....whether i come into the store or have the products mailed.
the new web look is terrific and easy to manuever-i did like the colour of the old one...
;-p
fantastic!!
Urnex Brands, Inc: Specialty Cleaning Products for Coffee and Espresso
Equipment Since 1936. Use some of the top Cleaners such as Cleancaf,
Cafiza, Grindz, Dezcal, Clearly Coffee to descale and clean your
espresso machine, coffee maker and grinder.
At
Urnex, we work to deliver the safest and most environmentally responsible and
effective products possible. Recently, we have increased the number of products
in our portfolio that carry the approval of the Organic Materials Review
Institute (OMRI). Today, we have more than 10 OMRI Listed® products. OMRI is an
independent organization that conducts a rigorous review to verify that all
ingredients used in our products comply with the standards of the US Department
of Agriculture National Organics Program. We are proud to be the industry leader
in having the most organic and NSF certifications!
Copyright (1996) 1999-2020 Espresso Planet. All Rights Reserved. Certain names, logos, designs, titles, words or phrases constitute trademarks, service marks or trade names of Espresso Planet, SupraMatic Inc., Schaerer Ltd., Thermoplan Ltd., Breville, Delonghi, Jura, Solis, Saeco, Krups, Capresso, Gaggia, Rancillio, Rocket, Nespresso, Illy, Lavazza
Sales - Wholesale - Service and Repair of Espresso Machines and Coffee Makers in Canada - USA - Toronto - Mississauga - Ontario - Victoria - Vancouver - Calgary - Edmonton - Saskatoon - Regina - Winnipeg - Thunder Bay - Sudbury - Windsor - London - Kitchener - Barrie - Oakville - Kingston - Ottawa - Montreal - Quebec - Fredericton - Moncton - Halifax - St. John's - British Columbia - Alberta - Saskatchewan - Manitoba - Quebec - New Brunswick - Nova Scotia - Newfoundland
