This is exactly what I wanted! It's well made and I love that I can lift the tea leaves out of the water when it's brewed to my taste, but keep them in the kettle so they aren't dripping everywhere. The only thing that I don't like is that the keep warm feature turns off as soon as you lift the kettle off the base, but it's a minor inconvenience to me. I've read others complain that the basket is difficult to clean, but that has not been my experience at all. I just dump what I can and rinse out the rest. Soooo happy with this purchase!
I placed an order and when reviewing my receipt I discovered I had made an error and ordered a similar but different item than I was intending to purchase. I contacted Espresso Planet and advised them of my mistake. I was fully expecting to have to cancel and reorder. Instead, I was very pleasantly surprised when a rep replied that the exchange was taken care of and that the proper coffee maker was on its way. I am very impressed with the level and competence of their customer service, making transactions simple and solving problems big and small is what service should be but rarely is. Thank you Espresso Planet.
Gavin B.
I just wanted to say “Thanks” again for processing my order for water filters. The package arrived & we’re good to go. I also wanted to commend you for excellent service. We always get hate mail when someone screws up in our company, but people seldom take time to say thanks for good service; the kind you provided. So for what it’s worth, keep up the good work!
Bold in design and with cutting-edge innovation and high-performance features, Breville coffee makers and espresso machines are for people who want their kitchen to make a statement.
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