I purchased this as a replacement for a nearly 20 year old Saeco Italia machine, and I couldn't be more pleased with my choice. The customer service from Espresso Planet is top notch, and my product arrived quickly and very well protected during shipping. As for the machine, Starbucks' loss, and my gain. Since buying the machine a little over a year go, we've run in excess of 600 beverages through it. My wife and I mostly consume lattes, and use both the automatic grinder and milk frother attachment. There are a wide variety of personalized settings you can apply, from brew strength, to volume, and temperature. You can also choose to manually steam and froth your milk if you like to perform latte art. I've only had the machine for a year, so time will tell how long it lasts, but I suspect that if properly maintained, we should have a long and happy relationship.
Hi There, As a fellow eCommerce retail store, I just wanted to send a quick thank you for the incredible service on our recent order (I know compliments aren't always easy to come by in retail)! I had purchased a single cup espresso press & coffee grinder yesterday anticipating it would arrive in a week or two's time, and it was magically delivered this morning! The whole office is impressed by your speedy turn around, and really excited to put the new toy to work. Thanks a bunch! --Robin Foster
Robin Foster
(Wells.ca)
There was a mismatch on my first online order at Espresso Planet and I ended up receiving someone else's order. However Espresso Planet's staff sorted it out quickly and emailed me even before I got the package. Mistakes happen, no big deal to me, but my surprise was when I finally got my order and saw that they apologized again for the wrong shipment and credited the amount 100% so I basically got my order for free!! Wow, as a first shopping experience I was totally impressed! So they DO care about their customers!
It was my first order, not my last!!
Thanks again!
It is of utmost importance that coffee and espresso equipment gets cleaned regularly. We recommend cleaning coffee systems once a week as coffee contains oil that will spoil quickly. Milk should be cleaned daily (right after using). Descaling will depend on your water hardness levels.
In this category, we feature cleaning tablets, descaler (decalcifier), milk cleaner and water filters for home use espresso machines.
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