Thank you for all your patience and help with my coffee maker purchase, I know this has been as frustrating for you as it has me but your customer service is second to none. When I got home yesterday I had a nice surprise.
Sincere thanks Richard
**This customer experienced courier related issues and as the Seller we felt responsible and helped the customer through the claims process. In the end he received the espresso maker.**
Richard
Hi There, As a fellow eCommerce retail store, I just wanted to send a quick thank you for the incredible service on our recent order (I know compliments aren't always easy to come by in retail)! I had purchased a single cup espresso press & coffee grinder yesterday anticipating it would arrive in a week or two's time, and it was magically delivered this morning! The whole office is impressed by your speedy turn around, and really excited to put the new toy to work. Thanks a bunch! --Robin Foster
Brilliance often strikes in times of desperation. Such was one brisk summer morning deep in the Bob Marshall Wilderness of Western Montana when our original designer, an avid outdoorsman and coffee connoisseur dropped and shattered his traditional glass French Press. Painfully struggling through his morning make-shift brew he vowed to invent the most indestructible, functional French Press on the planet. Our corporate offices are still nestled near the Bob Marshall Wilderness in Missoula, Montana where our award-winning design team continues to improve on the French Press, French Press Mugs and other fine beverage and food related accessories.
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