Hello Folks, I recently purchased one of your coffee machines, a Jura Impressa E80. Incredible sort of comes close...kinda'. With a 5 minute phone call to your tech department, I made a galaxy class cup of frothy delicious coffee. Thank you so much for finding the right machine, the right sales people and the right coffee. I will be recommening your company and this machine to any one who says they love coffee. I could NOT be happier, with the product, the shipper, and the service. Universe class, absolutely! GW
GW
I placed an order and when reviewing my receipt I discovered I had made an error and ordered a similar but different item than I was intending to purchase. I contacted Espresso Planet and advised them of my mistake. I was fully expecting to have to cancel and reorder. Instead, I was very pleasantly surprised when a rep replied that the exchange was taken care of and that the proper coffee maker was on its way. I am very impressed with the level and competence of their customer service, making transactions simple and solving problems big and small is what service should be but rarely is. Thank you Espresso Planet.
Schaerer is the leading brand when it comes to commercial Espresso Machines and Coffee Makers. The model Ambiente (also known as PS for Power Steam or Verismo 701) elevated Schaerer to one of the most reliable Super Automatics in the Industry. Schaerer Key Technology is now available in a home use platform, the Siena product line up.
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