I placed an order and when reviewing my receipt I discovered I had made an error and ordered a similar but different item than I was intending to purchase. I contacted Espresso Planet and advised them of my mistake. I was fully expecting to have to cancel and reorder. Instead, I was very pleasantly surprised when a rep replied that the exchange was taken care of and that the proper coffee maker was on its way. I am very impressed with the level and competence of their customer service, making transactions simple and solving problems big and small is what service should be but rarely is. Thank you Espresso Planet.
Gavin B.
Thank you for the expertly wrapped shipment. Everything is just as I expected, fine quality and perfect condition. By the way, the first Espresso shot from the Silvano machine (with ground beans from my Macap MX) was absolutely spot on. I mean perfect - best I've ever made.
A brand you can trust since 1993. Stanley Commercial’s ErgoServTM products combine new design solutions with the rich history of the Stanley brand.
That is why all of our ErgoServTM products are NSF Certified.
We believe in setting the highest standards for all of our products - don’t just take our word for it.
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Sales - Wholesale - Service and Repair of Espresso Machines and Coffee Makers in Canada - USA - Toronto - Mississauga - Ontario - Victoria - Vancouver - Calgary - Edmonton - Saskatoon - Regina - Winnipeg - Thunder Bay - Sudbury - Windsor - London - Kitchener - Barrie - Oakville - Kingston - Ottawa - Montreal - Quebec - Fredericton - Moncton - Halifax - St. John's - British Columbia - Alberta - Saskatchewan - Manitoba - Quebec - New Brunswick - Nova Scotia - Newfoundland
