I placed an order and when reviewing my receipt I discovered I had made an error and ordered a similar but different item than I was intending to purchase. I contacted Espresso Planet and advised them of my mistake. I was fully expecting to have to cancel and reorder. Instead, I was very pleasantly surprised when a rep replied that the exchange was taken care of and that the proper coffee maker was on its way. I am very impressed with the level and competence of their customer service, making transactions simple and solving problems big and small is what service should be but rarely is. Thank you Espresso Planet.
Gavin B.
I came to your store on Saturday December 13 to buy some accessories. I was very impressed with the selections and the customer service. The lady who helped us really know her stuff when it comes to coffee. Thank you and I will definitely recommend you to all my friends and family.
>>> Winter Alert <<<
Please note the Freezing Points Below. Do not order Syrups, Sauces and Smoothies in Glass Bottle format during Depp Freezing Winter Temperatures.
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