Ordered parts in error. They were able to stop the order and instantly credited my account.
Placed a second order but parts did not solve the problem. They took the parts back and issued a credit immediately. I have rarely seen a company so dedicated to customer satisfaction in such an expediant manner.
Top marks in all. categories!!
They make it easy to do business with them.
Ron Le Couteur
Hi there, I visited Espresso Planet for the first time today. I work in the area and Googled where I could buy a French press and your store came up.
I have to say, the person that helped me was extremely nice and knowledgeable. I really felt like he went out of his way to help and he made it a nice experience.
I didn't spend much, but after getting back to my office with some freshly ground beans, I had a lot of people asking where I got them and I passed on the great experience I had. I hope they get a chance to stop by your store too.
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