Full array of items. I wanted the Freiling thermal French coffee press as I liked its all-stainless steel (no plastic whatsoever) design. Ordered online with free expedited Canada Post shipping (cheaper than anywhere else, including amazon.com and amazon.ca.They let me know it would be delayed a day or 2 which is outstanding, personalized customer service.They were spot on! It arrived exactly as anticipated in perfect condition.Would order again from EP in a heartbeat
Linda
I placed an order and when reviewing my receipt I discovered I had made an error and ordered a similar but different item than I was intending to purchase. I contacted Espresso Planet and advised them of my mistake. I was fully expecting to have to cancel and reorder. Instead, I was very pleasantly surprised when a rep replied that the exchange was taken care of and that the proper coffee maker was on its way. I am very impressed with the level and competence of their customer service, making transactions simple and solving problems big and small is what service should be but rarely is. Thank you Espresso Planet.
Since 1995 Izzo has been manufacturing home and commercial espresso coffee machines. The Alex and new Alex Duetto are built with some of the best components on the market and are designed to pull a near ideal shot of espresso. Suitable home, offices, restaurants or pub.
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