Ordered parts in error. They were able to stop the order and instantly credited my account.
Placed a second order but parts did not solve the problem. They took the parts back and issued a credit immediately. I have rarely seen a company so dedicated to customer satisfaction in such an expediant manner.
Top marks in all. categories!!
They make it easy to do business with them.
Ron Le Couteur
Thank you for the expertly wrapped shipment. Everything is just as I expected, fine quality and perfect condition. By the way, the first Espresso shot from the Silvano machine (with ground beans from my Macap MX) was absolutely spot on. I mean perfect - best I've ever made.
It wasn't long that the first series of Puqpress was produced
and sold in Delft after which the rest of Holland soon followed, than France,
Germany and more countries
in Europe. These days we have just released
the 2nd generation Puqpress and sell in over 15 countries all over the world to
happy customers.
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