I placed an order and when reviewing my receipt I discovered I had made an error and ordered a similar but different item than I was intending to purchase. I contacted Espresso Planet and advised them of my mistake. I was fully expecting to have to cancel and reorder. Instead, I was very pleasantly surprised when a rep replied that the exchange was taken care of and that the proper coffee maker was on its way. I am very impressed with the level and competence of their customer service, making transactions simple and solving problems big and small is what service should be but rarely is. Thank you Espresso Planet.
Gavin B.
Thank you for the expertly wrapped shipment. Everything is just as I expected, fine quality and perfect condition. By the way, the first Espresso shot from the Silvano machine (with ground beans from my Macap MX) was absolutely spot on. I mean perfect - best I've ever made.
This category is one of the fastest growing coffee categories.
Cold brew coffee is less acidic and less
bitter than hot brewed coffee. Why? Because hot water extracts oily
compounds from the grounds that dissolve easily in hot water. These
oily compounds are high in acidity which gives hot coffee its bitter
taste.
Cold brew coffee offers a more balanced cup with increased sweetness.
By reducing the acidity, the tongue is able to experience more of the
natural flavors found in coffee beans. It has a smooth, rich texture
with a sweet and aromatic finish. No need to add any sugar, it’s sweet
enough as it is.
Cold brew coffee is better for the digestive system. With less
acidity, people suffering from acid reflux, heartburn or other
temperamental stomach issues will find comfort with a less acidic drink.
Just heat it up and enjoy your morning ritual once again.
Cold brew coffee will bring simplicity to your home. No need for
electrical outlets or heating up kettles to 195-205 degrees Fahrenheit.
Cold Brew coffee is easy to make and stays fresh for up to two weeks.
And it’s versatile and can be conveniently traveled with.
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