Support

Support

We hope you can find your support questions in this section.
Subcategories: Troubleshooting



Support Articles


Illy New Look, New Colour, New Packaging
Illy New Look, New Colour, New Packaging
Category: Troubleshooting
Author: Espresso Planet
Posted: 03/06/2017 16:34
Views: 2457
Comments: 0
Synopsis:

Illy changed their packaging for their whole beans and ground coffee tins. We receive many inquiries from customers believing we shipped wrong products. Rest assured, we are shipping the correct and newest Illy product. Unfortunately the cans have a new look.

Rating: 3.0/5 (24 votes cast)

Behmor Team Giving Back to the Farmers Who Have Made Business Possible
Behmor Team Giving Back to the Farmers Who Have Made Business Possible
Category: Support
Author: Espresso Planet
Posted: 04/08/2016 12:19
Views: 1285
Comments: 0
Synopsis:

On a recent trip to Central America, Joe Behm (creator of the Behmor 1600 drum roaster) overheard a comment "All these small farmers, many of them had never tasted their own coffee.”

Rating: 2.8/5 (169 votes cast)

Behmor connected Coffee Brewer arrived
Behmor connected Coffee Brewer arrived
Category: Support
Author: Espresso Planet
Posted: 10/12/2015 13:38
Views: 2757
Comments: 0
Synopsis: We just received a very limited number of Behmor Connected Coffee Brewers.

Rating: 2.9/5 (250 votes cast)

Free Express Shipping Upgrade
Free Express Shipping Upgrade
Category: Support
Posted: 18/12/2014 20:10
Views: 6619
Comments: 0
Synopsis: Free express shipping upgrade on espresso machines and grinders over $500.00

Rating: 2.4/5 (515 votes cast)

How to reset Rancilio Silvia Thermal Fuse
How to reset Rancilio Silvia Thermal Fuse
Category: Troubleshooting
Author: Espresso Planet
Posted: 31/03/2014 16:27
Views: 12761
Comments: 4
Synopsis: If your Rancilio Silvia is under warranty, the troubleshooting step of resetting the thermostat has no effect on the warranty; however, please be advised below these steps of the reasons why this safety thermostat can trip.

Rating: 2.7/5 (377 votes cast)


 
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