There was a mismatch on my first online order at Espresso Planet and I ended up receiving someone else's order. However Espresso Planet's staff sorted it out quickly and emailed me even before I got the package. Mistakes happen, no big deal to me, but my surprise was when I finally got my order and saw that they apologized again for the wrong shipment and credited the amount 100% so I basically got my order for free!! Wow, as a first shopping experience I was totally impressed! So they DO care about their customers!
It was my first order, not my last!!
Thanks again!
Carl
I received my Porlex in prompt fashion and am enjoying using it. Thank you to the staff who helped me with my purchase. It is nice to talk to a person who knows what you want and can speak with some knowledge of the product.
Bodum has delivered innovative designs for years. Not only in the coffee sector but also in all aspects of kitchen wares. Bodum French Press Coffee Makers are the most economical way to make great tasting fresh coffee. We have Tea Pots, glass replacements, milk frother, instructions and carry the Santos, Chambord, Pavina Bodum line of products.
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