I placed an order and when reviewing my receipt I discovered I had made an error and ordered a similar but different item than I was intending to purchase. I contacted Espresso Planet and advised them of my mistake. I was fully expecting to have to cancel and reorder. Instead, I was very pleasantly surprised when a rep replied that the exchange was taken care of and that the proper coffee maker was on its way. I am very impressed with the level and competence of their customer service, making transactions simple and solving problems big and small is what service should be but rarely is. Thank you Espresso Planet.
Gavin B.
I ordered a whole new setup so that I could move my old machine, grinder and accessories to a new property. Customer service was very helpful and shipping was extremely fast.
Cafelat is a revolutionary new range of Barista Tools and Supplies, designed exclusively with today's specialty coffee and espresso market in mind. Each and every product has been developed from the ground up with no compromises, exquisite design and meticulous attention to detail. This ensures they function as fabulous as they look. Appreciated by any Barista.
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