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Customer Testimonials

Customer Testimonials
Wonderful friendly service and knowledgeable too!

Sue M.

Added Dec 9, 2017

I ordered small parts for my espresso maker. My order was shipped right away and I got the parts in 2 days.

A small mistake occurred, but was promptly corrected at no cost to me. Exceptional customer service!
Thank you.

Margaret Z.

Added Oct 6, 2017

I ordered a whole new setup so that I could move my old machine, grinder and accessories to a new property. Customer service was very helpful and shipping was extremely fast.

Adam L.

Added Sep 22, 2017

We've had a Rancilio Silvia for years. Espresso Planet continues to be our goto place for those extra little indulgences - VST ridgeless baskets, extra portafilters, equipment specific cleaning supplies. They are also great for the easily replaced parts (users need a small screwdriver and ten minutes) that keep the machine at the top of its game year after year.
Rancilio and Espresso Planet make for great coffee every day.


Added Jul 3, 2017

Thank you so much for helping with the order for: Bodum Pour Over Coffee Maker with Permanent Filter Black 1.0L, 34oz.

Bodum customer service referred me to Espresso planet to pick up this Bodum.

Thanks to you, I make out to be an awesome assistant. It was a pleasure doing business, I will likely have more future orders.

Espresso planet, has great products, priced competitively and Excellent customer service!!! I absolutely recommend Espresso planet.



Added Sep 30, 2016

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Smith K.

Added Aug 15, 2016

One of the best customer service I had. Fast and complete answer to all my questions. The employees are such polite and nice. The price are fair and low. Thanks for your help i'll certainly order many more times with Espresso Planet.

Simon D.

Added May 21, 2016

Thank-you for the product demos and great salesmanship. We love our Rocket Giotto and Baratza Vario grinder. Excellent combo that delivered superb results after a very brief opportunity to develop our skills (the machines were perfect but the new owners needed some adjustment). We appreciated the advice on accessories too! We'll definitely return to Espresso Planet during our next visit to TO. Cheers, P.G.


Added Mar 19, 2016

Thank you for the expertly wrapped shipment. Everything is just as I expected, fine quality and perfect condition. By the way, the first Espresso shot from the Silvano machine (with ground beans from my Macap MX) was absolutely spot on. I mean perfect - best I've ever made.

Very happy; Thanks again.


Steve H.

Added Dec 9, 2014

Hi there, I visited Espresso Planet for the first time today. I work in the area and Googled where I could buy a French press and your store came up.

I have to say, the person that helped me was extremely nice and knowledgeable. I really felt like he went out of his way to help and he made it a nice experience.

I didn't spend much, but after getting back to my office with some freshly ground beans, I had a lot of people asking where I got them and I passed on the great experience I had. I hope they get a chance to stop by your store too.

A satisfied customer.


Added Jun 19, 2014

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