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Privacy Statement

  • Our Privacy Commitment to You our Customer - Disclosure Notice

Doing business with Espresso Planet, a subsidiary of Supramatic Inc. involves providing information about yourself. At Espresso Planet, you have control over how your information is obtained, used and given out. Your information is kept confidential and your privacy is protected.

  • We obtain information about you to:

- identify you
- protect us both against error and fraud
- understand your needs and eligibility for products and services
- recommend particular products and services to meet your needs
- provide ongoing service
- comply with legal requirements

  • You can expect us to protect your privacy
Your information and the business you do with us is kept in strict confidence. Only authorized personnel have access to your information. We don't sell your information to third parties. Our procedures and systems are designed to protect your information from error, loss and unauthorized access. We keep your information only as long as it is needed.
  • Account Registration
During the check out process you have the option of registering an account with us. By default this is set to NO. If you do not register an account, you cannot collect reward points, track your package or take advantage of many other account features. We cannot convert your account.
  • How secure is information about me
We use Extended Validation (EV) Secure Sockets Layer SSL Servers to protect the information you enter on our website. We do not store your credit card information on our server or in the back office, a PCI compliance requirement.
  • You can choose not to receive direct marketing

We may tell you about Espresso Planet products or services through direct mail, telephone, or other means if you have selected the "Check Box". This will not limit information which we may send to you with respect to manufacturers or government product recalls or otherwise important notifications.

  • You have the right to say no, anytime

Let us know that you don't want us to use information about you in any particular way, including uses described in this notice, by contacting Espresso Planet TOLL FREE 1-877-Go-Latte (1-877-465-2883)

In this notice, "Espresso Planet " includes Supramatic Inc. and its subsidiary companies.

  • How do we use "Cookies"

"Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. Our cookies do not contain any personally identifying information, but they do enable us to monitor the access to our web site. This will help us to improve the design of our web site and make it more user friendly.
Most Web browsers automatically accept cookies, but you can usually change your browser to prevent that.

For more information on how to disable "cookies" go to http://www.microsoft.com/ or refer to your web browsers help section.
Even without a cookie, you can still use most of the features on our web site, except ordering items through our secure server.
Copyright © 1999-2024 Espresso Planet - Supramatic Inc.
Copyright (1996) 1999-2024 Espresso Planet. All Rights Reserved. Certain names, logos, designs, titles, words or phrases constitute trademarks, service marks or trade names of Espresso Planet, SupraMatic Inc., Schaerer Ltd., Thermoplan Ltd., Breville, Delonghi, Jura, Solis, Saeco, Krups, Capresso, Gaggia, Rancillio, Rocket, Nespresso, Illy, Lavazza
Sales - Wholesale - Service and Repair of Espresso Machines and Coffee Makers in Canada - USA - Toronto - Mississauga - Ontario - Victoria - Vancouver - Calgary - Edmonton - Saskatoon - Regina - Winnipeg - Thunder Bay - Sudbury - Windsor - London - Kitchener - Barrie - Oakville - Kingston - Ottawa - Montreal - Quebec - Fredericton - Moncton - Halifax - St. John's - British Columbia - Alberta - Saskatchewan - Manitoba - Quebec - New Brunswick - Nova Scotia - Newfoundland