We've had a Rancilio Silvia for years. Espresso Planet continues to be our goto place for those extra little indulgences - VST ridgeless baskets, extra portafilters, equipment specific cleaning supplies. They are also great for the easily replaced parts (users need a small screwdriver and ten minutes) that keep the machine at the top of its game year after year.
Rancilio and Espresso Planet make for great coffee every day.
Jim
I placed an order and when reviewing my receipt I discovered I had made an error and ordered a similar but different item than I was intending to purchase. I contacted Espresso Planet and advised them of my mistake. I was fully expecting to have to cancel and reorder. Instead, I was very pleasantly surprised when a rep replied that the exchange was taken care of and that the proper coffee maker was on its way. I am very impressed with the level and competence of their customer service, making transactions simple and solving problems big and small is what service should be but rarely is. Thank you Espresso Planet.
Concept-Art has become a household name with coffee lovers, baristas and professionals in the food and catering industry, even in many foreign countries. National and international clients alike appreciate Rexroth’s unwavering commitment to quality, service and customer satisfaction – as well as his friendly nature and his open ear for feedback and suggestions.
As part of this continuous quest and dedicated commitment to innovation, an updated company identity has recently been created under the new brand name [JoeFrex], which is intended to represent and epitomise all the traditional values and business principles of his company in order to boldly and uncompromisingly convey them into the future.
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