If I was a Barista pulling shots all day, I would definitely prefer this RW shot glass because of the ergonomic handle and live with the dribbling. Feels good and pours naturally from the hand. If you don't like dribbling all over the counter (I put a plate underneath), the Barista Basic dribbles minimally but the handle is smaller and not as ergonomic even with 3 spouts. Overall, I'd recommend the RW over the BB given the same price.
Just a shout out to customer service for excellent communication and response. There was a minor mix up but was handle promptly and professionally to everyone's satisfaction. CS 5 stars Bravo.
Thanks for the email and nice to learn the shipping costs have been reduced.
I hope Supramatic appreciates what extraordinary ambassadors you and Theresa are for the company. Your level of service is not common anymore, in this technological age, when we usually end up talking to automated voices. If you had the time to give me the name of the head of Supramatic I'd like to pass on my appreciation to him or her as well. Thanks again for your help Crystal.
Best regards
George
George
We've had a Rancilio Silvia for years. Espresso Planet continues to be our goto place for those extra little indulgences - VST ridgeless baskets, extra portafilters, equipment specific cleaning supplies. They are also great for the easily replaced parts (users need a small screwdriver and ten minutes) that keep the machine at the top of its game year after year.
Rancilio and Espresso Planet make for great coffee every day.
Probably the most recognized Italian coffee brand around, Illy revolutionized the branding of coffee many years ago, and continues to be the icon of fine espresso.
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