There was a mismatch on my first online order at Espresso Planet and I ended up receiving someone else's order. However Espresso Planet's staff sorted it out quickly and emailed me even before I got the package. Mistakes happen, no big deal to me, but my surprise was when I finally got my order and saw that they apologized again for the wrong shipment and credited the amount 100% so I basically got my order for free!! Wow, as a first shopping experience I was totally impressed! So they DO care about their customers!
It was my first order, not my last!!
Thanks again!
Carl
Love my Saeco Poemia - purchase was easy and friendly. Tons of selection; great to be able to shop soo many options in one spot.
Discover the products designed to offer you an outstanding espresso wherever you go, whenever you want. Premium quality espresso – anywhere! With Handpresso, coffee breaks are shared and enjoyed together. Actually, Handpresso has invented a new coffee ceremony for you. So, now, your espressos can be prepared with friends, guests or within the family, indoors as well as outdoors.
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