Thank you very much for your help. We've done as you suggested, and are now producing very nice coffee. We need to orders some spare gaskets, and learn more about what we need to do to maintain our fun coffee toy.
Kind regards, Mark U.S.
Paula's emailed us back with How to use Steps & article!
Mark
I visited your store during your one year anniversary at your new location. I have worked in customer service for 20 plus years and it takes a lot to impress me. The staff member was very knowledgeable and passionate about your products and services. It was refreshing to learn more than I expected. The service was friendly and 5+ star rated. I purchased a Saeco machine as a Christmas present. The receiver is very happy with the product. I will be recommending your business to everyone I know. Great training and great staff!
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