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Testimonials

I ordered small parts for my espresso maker. My order was shipped right away and I got the parts in 2 days.

A small mistake occurred, but was promptly corrected at no cost to me. Exceptional customer service!
Thank you.
Margaret Z.
There was a mismatch on my first online order at Espresso Planet and I ended up receiving someone else's order. However Espresso Planet's staff sorted it out quickly and emailed me even before I got the package. Mistakes happen, no big deal to me, but my surprise was when I finally got my order and saw that they apologized again for the wrong shipment and credited the amount 100% so I basically got my order for free!! Wow, as a first shopping experience I was totally impressed! So they DO care about their customers!
It was my first order, not my last!!
Thanks again!
Carl
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Home » Product Support

Product Support

Please order user manuals separately. This way, you'll receive the download link immediately in a confirmation email. Otherwise it will take 1-2 business days to receive the link together with your approved order.

Products in this category also include videos and other product related support documentations including reviews and hot to's.

Products

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  • Saeco Milk Island User Manual
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Product Support Articles
 
Copyright © 1999-2025 Espresso Planet - Supramatic Inc.
Copyright (1996) 1999-2025 Espresso Planet. All Rights Reserved. Certain names, logos, designs, titles, words or phrases constitute trademarks, service marks or trade names of Espresso Planet, SupraMatic Inc., Schaerer Ltd., Thermoplan Ltd., Breville, Delonghi, Jura, Solis, Saeco, Krups, Capresso, Gaggia, Rancillio, Rocket, Nespresso, Illy, Lavazza
Sales - Wholesale - Service and Repair of Espresso Machines and Coffee Makers in Canada - USA - Toronto - Mississauga - Ontario - Victoria - Vancouver - Calgary - Edmonton - Saskatoon - Regina - Winnipeg - Thunder Bay - Sudbury - Windsor - London - Kitchener - Barrie - Oakville - Kingston - Ottawa - Montreal - Quebec - Fredericton - Moncton - Halifax - St. John's - British Columbia - Alberta - Saskatchewan - Manitoba - Quebec - New Brunswick - Nova Scotia - Newfoundland