Burrs: They look like very normal steel 64mm burrs, but the design is some kind of special (design I often see on SSP reds), and the design is clearly something that affect the grind quality a lot on this grinder. The initial alignment was near perfect: in fact, I didn't touch anything and decided to inspect/adjust after the break in period.
On demand modes: This is something huge on this grinder. The fork button is...present ? Lol. You push the button associated to the single/double dose with the allowed time you programmed for it, insert the portafilter and start the grinding process. You can remove the portafilter, level a bit and put it back to resume the grinding process, and the delay before cancelling the dosing process is programmable. I've found +/- 0.5g differences using this mode. Or, you can select to cancel the fork button, and to initiate the grinding process by pushing on the single/double dose button. If you select this mode, interruption is not possible (you can ...
There was a mismatch on my first online order at Espresso Planet and I ended up receiving someone else's order. However Espresso Planet's staff sorted it out quickly and emailed me even before I got the package. Mistakes happen, no big deal to me, but my surprise was when I finally got my order and saw that they apologized again for the wrong shipment and credited the amount 100% so I basically got my order for free!! Wow, as a first shopping experience I was totally impressed! So they DO care about their customers!
It was my first order, not my last!!
Thanks again!
Carl
Thank-you for the product demos and great salesmanship. We love our Rocket Giotto and Baratza Vario grinder. Excellent combo that delivered superb results after a very brief opportunity to develop our skills (the machines were perfect but the new owners needed some adjustment). We appreciated the advice on accessories too! We'll definitely return to Espresso Planet during our next visit to TO. Cheers, P.G.
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