Thank-you for the product demos and great salesmanship. We love our Rocket Giotto and Baratza Vario grinder. Excellent combo that delivered superb results after a very brief opportunity to develop our skills (the machines were perfect but the new owners needed some adjustment). We appreciated the advice on accessories too! We'll definitely return to Espresso Planet during our next visit to TO. Cheers, P.G.
P.G.
Just had help on the phone from JR, who coached me through a valve problem which disabled my Duetto 3. He walked me through the repair and I finished my shots with visitors that I had.
Impossible to get a better customer service than that
Select your grinder carefully! For espresso, the grinder is at least as important as the espresso machine itself. To make the perfect shot of espresso, a grinder with a large adjustment range is important. Lower cost grinders generally produce dust particles that can negatively influence extraction. Selecting a grinder to make regular coffee is easier as generally a coarser setting is acceptable.
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