recently purchased this amazing machine from Anthony @ Espresso Planet. He responded to a total of 17 emails with me to get it right! Excellent customer service!!!
Full array of items. I wanted the Freiling thermal French coffee press as I liked its all-stainless steel (no plastic whatsoever) design. Ordered online with free expedited Canada Post shipping (cheaper than anywhere else, including amazon.com and amazon.ca.They let me know it would be delayed a day or 2 which is outstanding, personalized customer service.They were spot on! It arrived exactly as anticipated in perfect condition.Would order again from EP in a heartbeat
Linda
I just wanted to say “Thanks” again for processing my order for water filters. The package arrived & we’re good to go. I also wanted to commend you for excellent service. We always get hate mail when someone screws up in our company, but people seldom take time to say thanks for good service; the kind you provided. So for what it’s worth, keep up the good work!
Select your grinder carefully! For espresso, the grinder is at least as important as the espresso machine itself. To make the perfect shot of espresso, a grinder with a large adjustment range is important. Lower cost grinders generally produce dust particles that can negatively influence extraction. Selecting a grinder to make regular coffee is easier as generally a coarser setting is acceptable.
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