Ordered parts in error. They were able to stop the order and instantly credited my account.
Placed a second order but parts did not solve the problem. They took the parts back and issued a credit immediately. I have rarely seen a company so dedicated to customer satisfaction in such an expediant manner.
Top marks in all. categories!!
They make it easy to do business with them.
Ron Le Couteur
I visited your store during your one year anniversary at your new location. I have worked in customer service for 20 plus years and it takes a lot to impress me. The staff member was very knowledgeable and passionate about your products and services. It was refreshing to learn more than I expected. The service was friendly and 5+ star rated. I purchased a Saeco machine as a Christmas present. The receiver is very happy with the product. I will be recommending your business to everyone I know. Great training and great staff!
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