Just had help on the phone from JR, who coached me through a valve problem which disabled my Duetto 3. He walked me through the repair and I finished my shots with visitors that I had.
Impossible to get a better customer service than that
David Russell
Love my Saeco Poemia - purchase was easy and friendly. Tons of selection; great to be able to shop soo many options in one spot.
It is of utmost importance that coffee and espresso equipment gets cleaned regularly. We recommend cleaning coffee systems once a week as coffee contains oil that will spoil quickly. Milk should be cleaned daily (right after using). Descaling will depend on your water hardness levels.
In this category, we feature cleaning tablets, descaler (decalcifier), milk cleaner and water filters for home use espresso machines.
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