Burrs: They look like very normal steel 64mm burrs, but the design is some kind of special (design I often see on SSP reds), and the design is clearly something that affect the grind quality a lot on this grinder. The initial alignment was near perfect: in fact, I didn't touch anything and decided to inspect/adjust after the break in period.
On demand modes: This is something huge on this grinder. The fork button is...present ? Lol. You push the button associated to the single/double dose with the allowed time you programmed for it, insert the portafilter and start the grinding process. You can remove the portafilter, level a bit and put it back to resume the grinding process, and the delay before cancelling the dosing process is programmable. I've found +/- 0.5g differences using this mode. Or, you can select to cancel the fork button, and to initiate the grinding process by pushing on the single/double dose button. If you select this mode, interruption is not possible (you can ...
I just wanted to say “Thanks” again for processing my order for water filters. The package arrived & we’re good to go. I also wanted to commend you for excellent service. We always get hate mail when someone screws up in our company, but people seldom take time to say thanks for good service; the kind you provided. So for what it’s worth, keep up the good work!
D. H.
Sam,
Just a note to record my appreciation of outstanding service in respect of a relatively minor purchase (Espro Toroid v2 frothing pitcher). My questions were responded to in a timely, courteous and informative manner to facilitate my decision (and the order was processed promptly).
Thank you. I will have no hesitation in purchasing from you again, and I can recommend your firm to everyone.
Peter M
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