Received the Moccamaster a few months ago and have used it daily since. I am unsure as to how this little, light-weight machine makes such great coffee, but it does. Its just nuts. Its the best automatic coffee maker that we've ever had. We like a strong brew, and the Technivorm Moccamaster is on par with Starbucks dark roast quality.
All the best.
Mike
Ordered parts in error. They were able to stop the order and instantly credited my account.
Placed a second order but parts did not solve the problem. They took the parts back and issued a credit immediately. I have rarely seen a company so dedicated to customer satisfaction in such an expediant manner.
Top marks in all. categories!!
They make it easy to do business with them.
Ron Le Couteur
I just wanted to say “Thanks” again for processing my order for water filters. The package arrived & we’re good to go. I also wanted to commend you for excellent service. We always get hate mail when someone screws up in our company, but people seldom take time to say thanks for good service; the kind you provided. So for what it’s worth, keep up the good work!
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