Burrs: They look like very normal steel 64mm burrs, but the design is some kind of special (design I often see on SSP reds), and the design is clearly something that affect the grind quality a lot on this grinder. The initial alignment was near perfect: in fact, I didn't touch anything and decided to inspect/adjust after the break in period.
On demand modes: This is something huge on this grinder. The fork button is...present ? Lol. You push the button associated to the single/double dose with the allowed time you programmed for it, insert the portafilter and start the grinding process. You can remove the portafilter, level a bit and put it back to resume the grinding process, and the delay before cancelling the dosing process is programmable. I've found +/- 0.5g differences using this mode. Or, you can select to cancel the fork button, and to initiate the grinding process by pushing on the single/double dose button. If you select this mode, interruption is not possible (you can ...
Thanks for the email and nice to learn the shipping costs have been reduced.
I hope Supramatic appreciates what extraordinary ambassadors you and Theresa are for the company. Your level of service is not common anymore, in this technological age, when we usually end up talking to automated voices. If you had the time to give me the name of the head of Supramatic I'd like to pass on my appreciation to him or her as well. Thanks again for your help Crystal.
Best regards
George
George
Full array of items. I wanted the Freiling thermal French coffee press as I liked its all-stainless steel (no plastic whatsoever) design. Ordered online with free expedited Canada Post shipping (cheaper than anywhere else, including amazon.com and amazon.ca.They let me know it would be delayed a day or 2 which is outstanding, personalized customer service.They were spot on! It arrived exactly as anticipated in perfect condition.Would order again from EP in a heartbeat
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