Reviews

This is exactly what I wanted! It's well made and I love that I can lift the tea leaves out of the water when it's brewed to my taste, but keep them in the kettle so they aren't dripping everywhere. The only thing that I don't like is that the keep warm feature turns off as soon as you lift the kettle off the base, but it's a minor inconvenience to me. I've read others complain that the basket is difficult to clean, but that has not been my experience at all. I just dump what I can and rinse out the rest. Soooo happy with this purchase!

Mar 9, 2019

Testimonials

Espresso Planet is staffed with knowledgeable and informative sales people who really know their products. While I was certain of what equipment I wanted to purchase, the Rancilio Silva MV and a Rancilio Rocky grinder, I wanted to look at a number of options including automatic machines to compare. Our sales associate directed my wife and I to several machines and walked through the features and pros / cons on each of them.

When we finally decided on the Rancilio Silva, out sales associate got us fully equipped with the machinery and accessories. Espresso Planet offers a start up package with some of their espresso makers, which was a great added value. She told us how to use and maintain the espresso and grinder machines. My wife and I were very pleased with both the service and the equipment we purchased. They also roast and sell their own coffee, which we have sampled and absolutely love! I am very happy with my purchase as well as the purchasing experience.

I highly recommend Espresso Planet to anyone buying an espresso machine or any other types of coffee making equipment. I travelled all the way from Whitby just to purchase the machine there. It was time and effort well spent.

Alex

I recently purchased a replacement machine from your store. I wanted to pass on my appreciation to the sales staff for their excellent service and advice....answering all my questions and taking time with me. I also appreciated the service I received from the shipping department....again, he did an awesome job in answering my questions and following up. My experience will keep me coming back!

Ron

Write Your Own Testimonial