Just had help on the phone from JR, who coached me through a valve problem which disabled my Duetto 3. He walked me through the repair and I finished my shots with visitors that I had.
Impossible to get a better customer service than that
David Russell
Hello Folks, I recently purchased one of your coffee machines, a Jura Impressa E80. Incredible sort of comes close...kinda'. With a 5 minute phone call to your tech department, I made a galaxy class cup of frothy delicious coffee. Thank you so much for finding the right machine, the right sales people and the right coffee. I will be recommening your company and this machine to any one who says they love coffee. I could NOT be happier, with the product, the shipper, and the service. Universe class, absolutely! GW
Since 1995 Izzo has been manufacturing home and commercial espresso coffee machines. The Alex and new Alex Duetto are built with some of the best components on the market and are designed to pull a near ideal shot of espresso. Suitable home, offices, restaurants or pub.
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