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Reviews

Saeco Group Head Tune Up Maintenance Kit

Watch the video at Seattle Coffee Gear and the tune-up is dead easy. Huge savings vs. repair shop.

Alan

New Arrivals

24/10/2018
Padolli Pitcher Rinser - Counter Top 7in x 6.5in x 4.7in
28/09/2018
Puqpress M1 Automatic Tamper for Mahlkonig Grinders - White or Black
12/09/2019
BruTrek by Planetary Design Adventure Tumbler 16oz Snowflake White - TM1316
12/09/2019
BruTrek by Planetary Design Adventure Tumbler 16oz Brushed Steel - TM0116

Testimonials

I placed an order and when reviewing my receipt I discovered I had made an error and ordered a similar but different item than I was intending to purchase. I contacted Espresso Planet and advised them of my mistake. I was fully expecting to have to cancel and reorder. Instead, I was very pleasantly surprised when a rep replied that the exchange was taken care of and that the proper coffee maker was on its way. I am very impressed with the level and competence of their customer service, making transactions simple and solving problems big and small is what service should be but rarely is. Thank you Espresso Planet.

Gavin B.

Crystal

Thank you for all your patience and help with my coffee maker purchase, I know this has been as frustrating for you as it has me but your customer service is second to none. When I got home yesterday I had a nice surprise.
Sincere thanks Richard

**This customer experienced courier related issues and as the Seller we felt responsible and helped the customer through the claims process. In the end he received the espresso maker.**

Richard

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