After getting tired of buying $35 to $200 coffee makers from big box stores that fail every year or so, I thought I'd try a more expensive product in hopes it would last longer. I've owned this Moccamaster for two years now (purchased from EP in Jan 2022) and I'm very happy to own it. I make at least three 8-cup pots per day, totalling more than 1100 uses per year. I've seen reviews online where some owners have used their Moccamaster for 20 years so I'm interested to see how long this one lasts. Hopefully it will be the last 10-cup maker that I buy, though I may buy a smaller single-serving machine in the future.
One of the best customer service I had. Fast and complete answer to all my questions. The employees are such polite and nice. The price are fair and low. Thanks for your help i'll certainly order many more times with Espresso Planet.
Simon D.
There was a mismatch on my first online order at Espresso Planet and I ended up receiving someone else's order. However Espresso Planet's staff sorted it out quickly and emailed me even before I got the package. Mistakes happen, no big deal to me, but my surprise was when I finally got my order and saw that they apologized again for the wrong shipment and credited the amount 100% so I basically got my order for free!! Wow, as a first shopping experience I was totally impressed! So they DO care about their customers!
It was my first order, not my last!!
Thanks again!
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