I visited your store during your one year anniversary at your new location. I have worked in customer service for 20 plus years and it takes a lot to impress me. The staff member was very knowledgeable and passionate about your products and services. It was refreshing to learn more than I expected. The service was friendly and 5+ star rated. I purchased a Saeco machine as a Christmas present. The receiver is very happy with the product. I will be recommending your business to everyone I know. Great training and great staff!
Sharon
Full array of items. I wanted the Freiling thermal French coffee press as I liked its all-stainless steel (no plastic whatsoever) design. Ordered online with free expedited Canada Post shipping (cheaper than anywhere else, including amazon.com and amazon.ca.They let me know it would be delayed a day or 2 which is outstanding, personalized customer service.They were spot on! It arrived exactly as anticipated in perfect condition.Would order again from EP in a heartbeat
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