I placed an order and when reviewing my receipt I discovered I had made an error and ordered a similar but different item than I was intending to purchase. I contacted Espresso Planet and advised them of my mistake. I was fully expecting to have to cancel and reorder. Instead, I was very pleasantly surprised when a rep replied that the exchange was taken care of and that the proper coffee maker was on its way. I am very impressed with the level and competence of their customer service, making transactions simple and solving problems big and small is what service should be but rarely is. Thank you Espresso Planet.
Gavin B.
Just purchased a Quick Mill Anita, my second foray into the top of line Italian machines. I was impressed with your service which I found to be top notch, Joshua was very helpful, the price was RIGHT and the shipping was rapid. I am now happily sipping on fantastic espresso and will not hesitate to purchase again!
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