Ordered parts in error. They were able to stop the order and instantly credited my account.
Placed a second order but parts did not solve the problem. They took the parts back and issued a credit immediately. I have rarely seen a company so dedicated to customer satisfaction in such an expediant manner.
Top marks in all. categories!!
They make it easy to do business with them.
Ron Le Couteur
Crystal
Thank you for all your patience and help with my coffee maker purchase, I know this has been as frustrating for you as it has me but your customer service is second to none. When I got home yesterday I had a nice surprise.
Sincere thanks Richard
**This customer experienced courier related issues and as the Seller we felt responsible and helped the customer through the claims process. In the end he received the espresso maker.**
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