There was a mismatch on my first online order at Espresso Planet and I ended up receiving someone else's order. However Espresso Planet's staff sorted it out quickly and emailed me even before I got the package. Mistakes happen, no big deal to me, but my surprise was when I finally got my order and saw that they apologized again for the wrong shipment and credited the amount 100% so I basically got my order for free!! Wow, as a first shopping experience I was totally impressed! So they DO care about their customers!
It was my first order, not my last!!
Thanks again!
Carl
Just purchased a Quick Mill Anita, my second foray into the top of line Italian machines. I was impressed with your service which I found to be top notch, Joshua was very helpful, the price was RIGHT and the shipping was rapid. I am now happily sipping on fantastic espresso and will not hesitate to purchase again!
Bold in design and with cutting-edge innovation and high-performance features, Breville coffee makers and espresso machines are for people who want their kitchen to make a statement.
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