Thank you very much for your help. We've done as you suggested, and are now producing very nice coffee. We need to orders some spare gaskets, and learn more about what we need to do to maintain our fun coffee toy.
Kind regards, Mark U.S.
Paula's emailed us back with How to use Steps & article!
Mark
There was a mismatch on my first online order at Espresso Planet and I ended up receiving someone else's order. However Espresso Planet's staff sorted it out quickly and emailed me even before I got the package. Mistakes happen, no big deal to me, but my surprise was when I finally got my order and saw that they apologized again for the wrong shipment and credited the amount 100% so I basically got my order for free!! Wow, as a first shopping experience I was totally impressed! So they DO care about their customers!
It was my first order, not my last!!
Thanks again!
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