If I was a Barista pulling shots all day, I would definitely prefer this RW shot glass because of the ergonomic handle and live with the dribbling. Feels good and pours naturally from the hand. If you don't like dribbling all over the counter (I put a plate underneath), the Barista Basic dribbles minimally but the handle is smaller and not as ergonomic even with 3 spouts. Overall, I'd recommend the RW over the BB given the same price.
Just a shout out to customer service for excellent communication and response. There was a minor mix up but was handle promptly and professionally to everyone's satisfaction. CS 5 stars Bravo.
Thank you very much for your help. We've done as you suggested, and are now producing very nice coffee. We need to orders some spare gaskets, and learn more about what we need to do to maintain our fun coffee toy.
Kind regards, Mark U.S.
Paula's emailed us back with How to use Steps & article!
Mark
I came to your store on Saturday December 13 to buy some accessories. I was very impressed with the selections and the customer service. The lady who helped us really know her stuff when it comes to coffee. Thank you and I will definitely recommend you to all my friends and family.
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