Hello Folks, I recently purchased one of your coffee machines, a Jura Impressa E80. Incredible sort of comes close...kinda'. With a 5 minute phone call to your tech department, I made a galaxy class cup of frothy delicious coffee. Thank you so much for finding the right machine, the right sales people and the right coffee. I will be recommening your company and this machine to any one who says they love coffee. I could NOT be happier, with the product, the shipper, and the service. Universe class, absolutely! GW
GW
There was a mismatch on my first online order at Espresso Planet and I ended up receiving someone else's order. However Espresso Planet's staff sorted it out quickly and emailed me even before I got the package. Mistakes happen, no big deal to me, but my surprise was when I finally got my order and saw that they apologized again for the wrong shipment and credited the amount 100% so I basically got my order for free!! Wow, as a first shopping experience I was totally impressed! So they DO care about their customers!
It was my first order, not my last!!
Thanks again!
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