Burrs: They look like very normal steel 64mm burrs, but the design is some kind of special (design I often see on SSP reds), and the design is clearly something that affect the grind quality a lot on this grinder. The initial alignment was near perfect: in fact, I didn't touch anything and decided to inspect/adjust after the break in period.
On demand modes: This is something huge on this grinder. The fork button is...present ? Lol. You push the button associated to the single/double dose with the allowed time you programmed for it, insert the portafilter and start the grinding process. You can remove the portafilter, level a bit and put it back to resume the grinding process, and the delay before cancelling the dosing process is programmable. I've found +/- 0.5g differences using this mode. Or, you can select to cancel the fork button, and to initiate the grinding process by pushing on the single/double dose button. If you select this mode, interruption is not possible (you can ...
I came to your store on Saturday December 13 to buy some accessories. I was very impressed with the selections and the customer service. The lady who helped us really know her stuff when it comes to coffee. Thank you and I will definitely recommend you to all my friends and family.
M. J.
I placed an order and when reviewing my receipt I discovered I had made an error and ordered a similar but different item than I was intending to purchase. I contacted Espresso Planet and advised them of my mistake. I was fully expecting to have to cancel and reorder. Instead, I was very pleasantly surprised when a rep replied that the exchange was taken care of and that the proper coffee maker was on its way. I am very impressed with the level and competence of their customer service, making transactions simple and solving problems big and small is what service should be but rarely is. Thank you Espresso Planet.
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