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I placed an order and when reviewing my receipt I discovered I had made an error and ordered a similar but different item than I was intending to purchase. I contacted Espresso Planet and advised them of my mistake. I was fully expecting to have to cancel and reorder. Instead, I was very pleasantly surprised when a rep replied that the exchange was taken care of and that the proper coffee maker was on its way. I am very impressed with the level and competence of their customer service, making transactions simple and solving problems big and small is what service should be but rarely is. Thank you Espresso Planet.
Gavin B.
I ordered a whole new setup so that I could move my old machine, grinder and accessories to a new property. Customer service was very helpful and shipping was extremely fast.
Adam L.
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Pacific Foods

Pacific Foods

When Pacific Foods was founded we chose to do things differently from other food companies. We began with time-honored recipes using simple ingredients from growers we trusted, and we adopted sustainable practices to ensure kinder treatment of people, animals, and the planet. Over the years we've found that there's one thing we value above all else: nourishment.

Our goal is simple. We're out to Nourish Every Body.

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Copyright © 1999-2025 Espresso Planet - Supramatic Inc.
Copyright (1996) 1999-2025 Espresso Planet. All Rights Reserved. Certain names, logos, designs, titles, words or phrases constitute trademarks, service marks or trade names of Espresso Planet, SupraMatic Inc., Schaerer Ltd., Thermoplan Ltd., Breville, Delonghi, Jura, Solis, Saeco, Krups, Capresso, Gaggia, Rancillio, Rocket, Nespresso, Illy, Lavazza
Sales - Wholesale - Service and Repair of Espresso Machines and Coffee Makers in Canada - USA - Toronto - Mississauga - Ontario - Victoria - Vancouver - Calgary - Edmonton - Saskatoon - Regina - Winnipeg - Thunder Bay - Sudbury - Windsor - London - Kitchener - Barrie - Oakville - Kingston - Ottawa - Montreal - Quebec - Fredericton - Moncton - Halifax - St. John's - British Columbia - Alberta - Saskatchewan - Manitoba - Quebec - New Brunswick - Nova Scotia - Newfoundland