I purchased this as a replacement for a nearly 20 year old Saeco Italia machine, and I couldn't be more pleased with my choice. The customer service from Espresso Planet is top notch, and my product arrived quickly and very well protected during shipping. As for the machine, Starbucks' loss, and my gain. Since buying the machine a little over a year go, we've run in excess of 600 beverages through it. My wife and I mostly consume lattes, and use both the automatic grinder and milk frother attachment. There are a wide variety of personalized settings you can apply, from brew strength, to volume, and temperature. You can also choose to manually steam and froth your milk if you like to perform latte art. I've only had the machine for a year, so time will tell how long it lasts, but I suspect that if properly maintained, we should have a long and happy relationship.
Thank you very much for your help. We've done as you suggested, and are now producing very nice coffee. We need to orders some spare gaskets, and learn more about what we need to do to maintain our fun coffee toy.
Kind regards, Mark U.S.
Paula's emailed us back with How to use Steps & article!
Mark
We had pre-ordered our Philips 3200 LatteGo because it was temporarily back-ordered everywhere. Daniel promptly informed us when it arrived back in stock. We are absolutely thrilled with it! Thank you Anthony and Daniel for your excellent service. We look forward to a long and productive association with Espresso Planet.
P.S. Really enjoying our first bag of your fresh roasted coffee beans!
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