Reviews

ECM - Synchronika 2 Semi Automatic Espresso Machine - 86274US

recently purchased this amazing machine from Anthony @ Espresso Planet. He responded to a total of 17 emails with me to get it right! Excellent customer service!!!

michelle vigneron

Feb 5, 2021

Testimonials

I visited your store during your one year anniversary at your new location. I have worked in customer service for 20 plus years and it takes a lot to impress me. The staff member was very knowledgeable and passionate about your products and services. It was refreshing to learn more than I expected. The service was friendly and 5+ star rated. I purchased a Saeco machine as a Christmas present. The receiver is very happy with the product. I will be recommending your business to everyone I know. Great training and great staff!

Sharon

Espresso Planet is staffed with knowledgeable and informative sales people who really know their products. While I was certain of what equipment I wanted to purchase, the Rancilio Silva MV and a Rancilio Rocky grinder, I wanted to look at a number of options including automatic machines to compare. Our sales associate directed my wife and I to several machines and walked through the features and pros / cons on each of them.

When we finally decided on the Rancilio Silva, out sales associate got us fully equipped with the machinery and accessories. Espresso Planet offers a start up package with some of their espresso makers, which was a great added value. She told us how to use and maintain the espresso and grinder machines. My wife and I were very pleased with both the service and the equipment we purchased. They also roast and sell their own coffee, which we have sampled and absolutely love! I am very happy with my purchase as well as the purchasing experience.

I highly recommend Espresso Planet to anyone buying an espresso machine or any other types of coffee making equipment. I travelled all the way from Whitby just to purchase the machine there. It was time and effort well spent.

Alex

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