Burrs: They look like very normal steel 64mm burrs, but the design is some kind of special (design I often see on SSP reds), and the design is clearly something that affect the grind quality a lot on this grinder. The initial alignment was near perfect: in fact, I didn't touch anything and decided to inspect/adjust after the break in period.
On demand modes: This is something huge on this grinder. The fork button is...present ? Lol. You push the button associated to the single/double dose with the allowed time you programmed for it, insert the portafilter and start the grinding process. You can remove the portafilter, level a bit and put it back to resume the grinding process, and the delay before cancelling the dosing process is programmable. I've found +/- 0.5g differences using this mode. Or, you can select to cancel the fork button, and to initiate the grinding process by pushing on the single/double dose button. If you select this mode, interruption is not possible (you can ...
Espresso Planet is staffed with knowledgeable and informative sales people who really know their products. While I was certain of what equipment I wanted to purchase, the Rancilio Silva MV and a Rancilio Rocky grinder, I wanted to look at a number of options including automatic machines to compare. Our sales associate directed my wife and I to several machines and walked through the features and pros / cons on each of them.
When we finally decided on the Rancilio Silva, out sales associate got us fully equipped with the machinery and accessories. Espresso Planet offers a start up package with some of their espresso makers, which was a great added value. She told us how to use and maintain the espresso and grinder machines. My wife and I were very pleased with both the service and the equipment we purchased. They also roast and sell their own coffee, which we have sampled and absolutely love! I am very happy with my purchase as well as the purchasing experience.
I highly recommend Espresso Planet to anyone buying an espresso machine or any other types of coffee making equipment. I travelled all the way from Whitby just to purchase the machine there. It was time and effort well spent.
Alex
Hi Crystal
Thanks for the email and nice to learn the shipping costs have been reduced.
I hope Supramatic appreciates what extraordinary ambassadors you and Theresa are for the company. Your level of service is not common anymore, in this technological age, when we usually end up talking to automated voices. If you had the time to give me the name of the head of Supramatic I'd like to pass on my appreciation to him or her as well. Thanks again for your help Crystal.
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