Without certain tools, it can be difficult to get the very tight "Fixers" onto the posts. The fixers can be pounded into place with a small plastic-faced hammer or pressed into place by a pair of wide opening pliers.
I placed an order and when reviewing my receipt I discovered I had made an error and ordered a similar but different item than I was intending to purchase. I contacted Espresso Planet and advised them of my mistake. I was fully expecting to have to cancel and reorder. Instead, I was very pleasantly surprised when a rep replied that the exchange was taken care of and that the proper coffee maker was on its way. I am very impressed with the level and competence of their customer service, making transactions simple and solving problems big and small is what service should be but rarely is. Thank you Espresso Planet.
Gavin B.
I went to Espresso Planet to browse a few Espresso machines. The store has so many variety!!! Rene was very patient in answering all my "newbie" questions in the world of espresso.
Ended up purchasing Lelit Mara X paired with a Fiorenzato Allground grinder.... couldn't be happier with the purchase! The staff at Espresso Planet is amazing! Support is great and highly recommended!
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