recently purchased this amazing machine from Anthony @ Espresso Planet. He responded to a total of 17 emails with me to get it right! Excellent customer service!!!
I was so impressed with Espresso Planet when I went for the first time today. My Breville espresso machine would not build pressure. I thought the pump was broken. Much to my surprise I was told it was probably the grind of my coffee. Sure enough it was. They were so helpful I’m thrilled to have my machine working again. The store is wonderful. There are countless choices of coffee machines, accessories and coffees. This is a great place to find a unique gift for a coffee lover. I will definitely be back.
Michelle
I recently purchased a replacement machine from your store. I wanted to pass on my appreciation to the sales staff for their excellent service and advice....answering all my questions and taking time with me. I also appreciated the service I received from the shipping department....again, he did an awesome job in answering my questions and following up. My experience will keep me coming back!
KeepCups mission is to encourage the use of reusable cups. They do this by delivering sustainably made products that are fit for purpose in
the context of a positive global campaign that strives to make a
difference to how we think about convenience culture.
Through the widespread sales of KeepCup they want cafes to lift reuse
rates to 40% reusables in the “to go” environment. Implicit in this
objective is the knowledge that brand in hand is the most effective way
to drive reuse behaviour.
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