I've had this espresso machine for just about a year and for an entry level machine I think it beats just about everything in this price range for features and style. If you are like me and have limited counter space this is the machine for you. When you look at the accessories and compare to other machines you realize that this is a huge bonus.
PS. Do not scrip on a grinder, do yourself a favour and get a grinder capable of real espresso grinding.
Espresso Planet is staffed with knowledgeable and informative sales people who really know their products. While I was certain of what equipment I wanted to purchase, the Rancilio Silva MV and a Rancilio Rocky grinder, I wanted to look at a number of options including automatic machines to compare. Our sales associate directed my wife and I to several machines and walked through the features and pros / cons on each of them.
When we finally decided on the Rancilio Silva, out sales associate got us fully equipped with the machinery and accessories. Espresso Planet offers a start up package with some of their espresso makers, which was a great added value. She told us how to use and maintain the espresso and grinder machines. My wife and I were very pleased with both the service and the equipment we purchased. They also roast and sell their own coffee, which we have sampled and absolutely love! I am very happy with my purchase as well as the purchasing experience.
I highly recommend Espresso Planet to anyone buying an espresso machine or any other types of coffee making equipment. I travelled all the way from Whitby just to purchase the machine there. It was time and effort well spent.
Alex
I ordered small parts for my espresso maker. My order was shipped right away and I got the parts in 2 days.
A small mistake occurred, but was promptly corrected at no cost to me. Exceptional customer service!
Thank you.
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