16oz pitcher are harder to find than 12 or 20oz. This one is really well made and has a shape which helps create a whirlpool.
I'll probably get more of this exact same one, I LOVE it!
Just had help on the phone from JR, who coached me through a valve problem which disabled my Duetto 3. He walked me through the repair and I finished my shots with visitors that I had.
Impossible to get a better customer service than that
David Russell
I visited your store during your one year anniversary at your new location. I have worked in customer service for 20 plus years and it takes a lot to impress me. The staff member was very knowledgeable and passionate about your products and services. It was refreshing to learn more than I expected. The service was friendly and 5+ star rated. I purchased a Saeco machine as a Christmas present. The receiver is very happy with the product. I will be recommending your business to everyone I know. Great training and great staff!
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